Shipping policy
Aurumia Shipping Policy
Last updated: June 3, 2026
Order Processing
Aurumia strives to process all orders within 1–2 business days. Once your order is dispatched, you will receive a tracking email that includes the shipping details and estimated delivery date.
Domestic Shipping — United States
| Shipping Method | Shipping Cost | Estimated Delivery |
|---|---|---|
| Standard/Free | Free | 3–7 business days |
| Expedited | Calculated at checkout | 2–4 business days |
| Express | Calculated at checkout | 1–3 business days |
International Shipping
For international orders, please allow 7–21 business days for delivery. Customs and duties are the responsibility of the customer, and Aurumia is not responsible for any additional fees or taxes that may be incurred.
Order Tracking
Tracking information is provided via email once your order is shipped. You can use this information to track the status of your order on the shipping carrier's website.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us at support@aurumia.shop within 10 days of the estimated delivery date. Please include your order number and photos of the damaged item(s) or packaging. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your order, please don't hesitate to reach out to us at support@aurumia.shop. We are here to help and will respond to your email as soon as possible.